Mondo and MTN are a mess

Am not at all impressed with Mondo or MTN

I had put in an application for a sim only deal of 130GB only to find that they delivered a 80GB data sim

It was delivered Monday the 15th of I called Mondo the very same day to have it delivered to cancel the incorrect sim I was told that this needs to happen within 7days otherwise a charge is incurred to me.

I’ve since spoken to numerous consultants who tell me that the cancellation will only happen in 2 - 3 weeks!? and the last one I spoke to was Lisa Marie who I think needs to be thought customer etiquette really cause she had the nerve to respond to me that requesting for a reference number from her for the call “was not going to change anything”. I have call centre experience and know that such responses to customers was not at all to tolerable. Someone please sort this out ASAP!

Cell number : ***