BH
BONOLO H

1 reviews | Active since Oct 2016

01 Feb 2021, 08:57

Mondo and Mtn

Mondo and Mtn are ******** clients. I entered in to a contract with Mondo and Mtn, 1st it was a router and a sim card for 60 gig of which 30gig day and 30gig night but it was not like that. I then lodged a complaint with Mondo they then investigated and found that the person who was selling me the contract **** to me. I remember I spoke to a lady by the name of Bhavisha she then said they will cancel my contract because I was mislead. I then took the router and the sim card to MTN Direct,since then they haven't terminated the contract and expect me to pay full amount for something I don't have.

Again in October I took up a laptop, it came with router and sim. I then decided not to go ahead with the contract then took the Laptop to Mtn and I was given Reference but nothing has been done. They expect me to pay R530 for something I don't have. Mtn also distance itself from this saying they can't help me Mondo is the one supposed to help me. It's been 3 months now and there's no help from both. I have been a loyal client to Mtn but to be honest they don't care about their clients, they only care about clients money. Be careful when taking up a contract with Mondo or Mtn. The fight on my side continues

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Replies (1)
Mondo
Mondo's reply23 Feb 2021, 16:00
Official
Hi Bonolo, 

Thank you for contacting Mondo Customer Care. 

We apologize for the delay in feedback. Unfortunately, your review was posted to the incorrect Hellopeter page. If you are still in need of assistance, please email us on *** and one of our friendly consultants will be in touch. 

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The Mondo Team