WM
Wisani M
1 reviews | Active since Jan 2022
15 Jan 2022, 12:18
Mondo
Mondo has *****ed me, they called and offer a contract deal and I refused. after I received an email from MTN saying my contract has been approved and the device has been shipped. I think it was easy for them to ***** me since they have my details because I had taken a contact with them a year ago. Now I'm struggling to cancel this
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Mondo's replyOfficial
15 Jan 2022, 15:35 Hi Wisani,
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO170053 .
Regards,
The Mondo Team
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO170053 .
Regards,
The Mondo Team
Mondo's reply15 Jan 2022, 15:35
Official
Hi Wisani,
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO170053 .
Regards,
The Mondo Team
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO170053 .
Regards,
The Mondo Team