nM
nomthandazo M
1 reviews | Active since Jan 2020
17 May 2021, 16:15
Mondo
i bought a fone from mtn via the mondo deals . i was told that they will send me a voucher , i waited and waited and now when i try to call they tell me that the voucher was delivered within 14 days. I never received anything from them.
Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
17 May 2021, 17:31Good day Nomthandazo
Thank you for writing to us.
We apologize for the bad experience regarding the voucher query.
Please note your query RCO119970 has been allocated to our dedicated consultant who will contact you during business hours.
Regards,
The Mondo Team
Thank you for writing to us.
We apologize for the bad experience regarding the voucher query.
Please note your query RCO119970 has been allocated to our dedicated consultant who will contact you during business hours.
Regards,
The Mondo Team
Mondo's reply17 May 2021, 17:31
Official
Good day Nomthandazo
Thank you for writing to us.
We apologize for the bad experience regarding the voucher query.
Please note your query RCO119970 has been allocated to our dedicated consultant who will contact you during business hours.
Regards,
The Mondo Team
Thank you for writing to us.
We apologize for the bad experience regarding the voucher query.
Please note your query RCO119970 has been allocated to our dedicated consultant who will contact you during business hours.
Regards,
The Mondo Team
Mondo's replyOfficial
19 May 2021, 17:41Good day Nomthandazo,
Trust you are well.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise when would be the best possible time to contact you.
Kind Regards,
Mondo Team
Trust you are well.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise when would be the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's reply19 May 2021, 17:41
Official
Good day Nomthandazo,
Trust you are well.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise when would be the best possible time to contact you.
Kind Regards,
Mondo Team
Trust you are well.
Kindly note that we have attempted contacting you with regards to the above query however, we haven't been successful.
Please advise when would be the best possible time to contact you.
Kind Regards,
Mondo Team
Mondo's replyOfficial
21 May 2021, 14:59Hi Nomthandazo,
Trust you are well.
As per your telephonic discussion with Nicole, please note that a request has been escalation to the relevant team regarding your voucher.
Once we receive feedback, we will advise you accordingly.
Kind Regards,
Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that a request has been escalation to the relevant team regarding your voucher.
Once we receive feedback, we will advise you accordingly.
Kind Regards,
Mondo Team
Mondo's reply21 May 2021, 14:59
Official
Hi Nomthandazo,
Trust you are well.
As per your telephonic discussion with Nicole, please note that a request has been escalation to the relevant team regarding your voucher.
Once we receive feedback, we will advise you accordingly.
Kind Regards,
Mondo Team
Trust you are well.
As per your telephonic discussion with Nicole, please note that a request has been escalation to the relevant team regarding your voucher.
Once we receive feedback, we will advise you accordingly.
Kind Regards,
Mondo Team
Mondo's replyOfficial
27 May 2021, 12:10 Hi Nomthandazo,
Trust you are well.
Please note that we are awaiting feedback from the relevant team regarding your voucher.
We will update you accordingly, once we receive feedback.
Kind Regards,
Mondo Team
Trust you are well.
Please note that we are awaiting feedback from the relevant team regarding your voucher.
We will update you accordingly, once we receive feedback.
Kind Regards,
Mondo Team
Mondo's reply27 May 2021, 12:10
Official
Hi Nomthandazo,
Trust you are well.
Please note that we are awaiting feedback from the relevant team regarding your voucher.
We will update you accordingly, once we receive feedback.
Kind Regards,
Mondo Team
Trust you are well.
Please note that we are awaiting feedback from the relevant team regarding your voucher.
We will update you accordingly, once we receive feedback.
Kind Regards,
Mondo Team
Mondo's replyOfficial
01 Jun 2021, 08:31 Hi Nomthandazo,
Trust you are well.
Please note that we have escalated your voucher enquiry to the relevant department and we are awaiting feedback.
Once we receive an update, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that we have escalated your voucher enquiry to the relevant department and we are awaiting feedback.
Once we receive an update, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply01 Jun 2021, 08:31
Official
Hi Nomthandazo,
Trust you are well.
Please note that we have escalated your voucher enquiry to the relevant department and we are awaiting feedback.
Once we receive an update, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that we have escalated your voucher enquiry to the relevant department and we are awaiting feedback.
Once we receive an update, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's replyOfficial
30 Jun 2021, 13:18Hi Nomthandazo,
The voucher code has been SMS'd to you and you have confirmed receipt of this.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
The voucher code has been SMS'd to you and you have confirmed receipt of this.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
Mondo's reply30 Jun 2021, 13:18
Official
Hi Nomthandazo,
The voucher code has been SMS'd to you and you have confirmed receipt of this.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team
The voucher code has been SMS'd to you and you have confirmed receipt of this.
Your query is now resolved and will be closed.
Please call or email us if you have any further queries.
Regards,
The Mondo Team