BM
Busiswa M
1 reviews | Active since May 2021
22 May 2021, 10:26
Mondo
I am not happy at all. I've agreed to pay R100. 00 monthly. Now I receive a notification from my bank that I've agreed to pay R1800 . 00 monthly to Mondo. Just for a Sim card that I even canceled the deal last week already and I didn't receive any response.
Helpful (0)
Replies (4)0
Replies (4)
Mondo's replyOfficial
22 May 2021, 11:50Hi Busiswa,
Thank you for reaching out to us.
We apologize for the service you have received regarding your cancellation.
Kindly note your query RCO120570 has been allocated to a consultant who will call you during office hours.
Regards,
The Mondo team
Thank you for reaching out to us.
We apologize for the service you have received regarding your cancellation.
Kindly note your query RCO120570 has been allocated to a consultant who will call you during office hours.
Regards,
The Mondo team
Mondo's reply22 May 2021, 11:50
Official
Hi Busiswa,
Thank you for reaching out to us.
We apologize for the service you have received regarding your cancellation.
Kindly note your query RCO120570 has been allocated to a consultant who will call you during office hours.
Regards,
The Mondo team
Thank you for reaching out to us.
We apologize for the service you have received regarding your cancellation.
Kindly note your query RCO120570 has been allocated to a consultant who will call you during office hours.
Regards,
The Mondo team
BM
Busiswa M's updateReviewer Update
22 May 2021, 12:00That would be much appreciated. Thank you.
BM
Busiswa M's update22 May 2021, 12:00
Reviewer Update
That would be much appreciated. Thank you.
Mondo's replyOfficial
22 May 2021, 12:01Hi Busiswa,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's reply22 May 2021, 12:01
Official
Hi Busiswa,
You are welcome.
Regards,
The Mondo Team
You are welcome.
Regards,
The Mondo Team
Mondo's replyOfficial
24 May 2021, 15:57Hi Busiswa,
As discussed with our consultant, please note that we have tracked your application and found that you have no active contracts with Telkom via Mondo.
Kindly query the amount stated above with your bank or Telkom.
Your query is resolved and will be closed.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have tracked your application and found that you have no active contracts with Telkom via Mondo.
Kindly query the amount stated above with your bank or Telkom.
Your query is resolved and will be closed.
Regards,
The Mondo Team
Mondo's reply24 May 2021, 15:57
Official
Hi Busiswa,
As discussed with our consultant, please note that we have tracked your application and found that you have no active contracts with Telkom via Mondo.
Kindly query the amount stated above with your bank or Telkom.
Your query is resolved and will be closed.
Regards,
The Mondo Team
As discussed with our consultant, please note that we have tracked your application and found that you have no active contracts with Telkom via Mondo.
Kindly query the amount stated above with your bank or Telkom.
Your query is resolved and will be closed.
Regards,
The Mondo Team