RC
Rivonia C
1 reviews | Active since Jan 2021
06 Apr 2021, 11:43
MONDO
Avoid at ALL COSTS!!!!. The worst incompetence I have ever dealt with. They give Telkom a terrible name. Take your money for a contract that was never initiated. 4 months and still nothing resolved. Faulty sim delivered with NO paperwork or contract. Never activated yet charge monthly subscriptions. Terrible customer service with a "dont give a damn" attitude. Most expensive experience ever. Eventually told them to keep the money - the frustration is not worth it. It is now being dealt with by my lawyer on principle.
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Replies (3)
Mondo's replyOfficial
06 Apr 2021, 11:54Hi Rivonia, Thank you for taking the time to share your concerns with our team. We are currently investigating this cancellation query and will revert with feedback. Your Case Number is: RCO115613 Many thanks, The Mondo Team
Mondo's reply06 Apr 2021, 11:54
Official
Hi Rivonia, Thank you for taking the time to share your concerns with our team. We are currently investigating this cancellation query and will revert with feedback. Your Case Number is: RCO115613 Many thanks, The Mondo Team
Mondo's replyOfficial
07 Apr 2021, 15:50Hi Rivonia, Please note that we have attempted contacting you however the call is terminated after a few rings.
Kindly provide alternate contact details or please advise what is the best possible time to contact you. Many thanks, The Mondo Team
Kindly provide alternate contact details or please advise what is the best possible time to contact you. Many thanks, The Mondo Team
Mondo's reply07 Apr 2021, 15:50
Official
Hi Rivonia, Please note that we have attempted contacting you however the call is terminated after a few rings.
Kindly provide alternate contact details or please advise what is the best possible time to contact you. Many thanks, The Mondo Team
Kindly provide alternate contact details or please advise what is the best possible time to contact you. Many thanks, The Mondo Team
Mondo's replyOfficial
08 Apr 2021, 10:43Hi Rivonia, Please note that we have attempted contacting you however the call is terminated after a few rings.
Kindly note that this review will be closed.
You are welcome to email our team should you have any further queries you would like assistance with. Many thanks, The Mondo Team
Kindly note that this review will be closed.
You are welcome to email our team should you have any further queries you would like assistance with. Many thanks, The Mondo Team
Mondo's reply08 Apr 2021, 10:43
Official
Hi Rivonia, Please note that we have attempted contacting you however the call is terminated after a few rings.
Kindly note that this review will be closed.
You are welcome to email our team should you have any further queries you would like assistance with. Many thanks, The Mondo Team
Kindly note that this review will be closed.
You are welcome to email our team should you have any further queries you would like assistance with. Many thanks, The Mondo Team