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Potego K

1 reviews | Active since Nov 2019

09 Dec 2019, 19:48

Mondo

So these people called me and acted like they'll resolve my issues with their contract. They promised me that my quirries will be dealt with immediately but that was only for their own benefit so that I can come to hello peter and rate them! I've been sitting with the unresolved problem for almost 3 weeks now! This is utter nonsense!!

0
Replies (5)
Mondo
Mondo's reply10 Dec 2019, 08:07
Official
Good Day Potego, 

Thank you for raising your query with us.

Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team
Mondo
Mondo's reply11 Dec 2019, 08:58
Official
Good Day Potego, 

Thank you for raising your query with us.

Please note that we will be in contact with you shortly.

Kind Regards,

Mondo Team 
Mondo
Mondo's reply13 Dec 2019, 08:50
Official
Good Day Potego, 

As discussed with our consultant, please note that we have requested for the network service provider to urgently make the necessary changes to your package.

Our team will continue to keep you updated on the progress of this.

Kind Regards,

Mondo Team 
Mondo
Mondo's reply17 Dec 2019, 17:09
Official
Good Day Potego, 

Please note that your query is still in progress.

We will keep you updated on the progress of this.
Kind Regards,

Mondo Team
Mondo
Mondo's reply19 Dec 2019, 09:14
Official
Good Day Potego, 

Please note that the network service provider has logged a ticket for the change in your package to be done.

Your query is now resolved.

Should you have any further queries please feel free to call us on ***.
Kind Regards,

Mondo Team