LP
Luzaine P
1 reviews | Active since Feb 2023
27 Apr 2023, 17:47
Mondo
Very poor service I’m waiting since February 2023 till today for my refund every time they have a different story. I wouldn’t recommend Mondo to any of my family and friends. 🤞🏼👎🏻👎🏻👎🏻👎🏻
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Replies (1)
Mondo's replyOfficial
28 Apr 2023, 08:18Good day Luzaine,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO370923
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO370923
Regards,
The Mondo Team
Mondo's reply28 Apr 2023, 08:18
Official
Good day Luzaine,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO370923
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Please note that we have escalated your query to the relevant department for urgent assistance.
Once we receive feedback, we will advise you accordingly.
Your Case Number is: RCO370923
Regards,
The Mondo Team