RB
Refiloe B

1 reviews | Active since Dec 2020

28 Nov 2022, 12:29

Mondo

I App**** for a contract phone and was told I qualify and I have been approved. I have been waiting for the courier details and phone till today, Nothing has been done. Mondo poor service

0
Replies (3)
Mondo
Mondo's reply28 Nov 2022, 12:42
Official
Hi Refiloe,

Thank you for taking the time to write to us about your MTN application query.

Thank you for your interest in applying for a contract. We have reviewed your application and it was not approved at this time due to your credit score being low.
 
You may reapply for a deal after 90 days.

Case No: RCO308771

Regards,

The Mondo Team
RB
Refiloe B's update28 Nov 2022, 12:46
Reviewer Update
Why was I called and told I approve? why did your Agent take all my banking details? so which order have I been waiting for?
Mondo
Mondo's reply28 Nov 2022, 13:05
Official
Please note that you were pre-approved for the deal, however, once the credit vet was done, your application was unsuccessful.