DG
Dibuseng G
1 reviews | Active since Feb 2022
07 Feb 2022, 15:51
Mondo
My partner bought me a phone from Mondo in December. The phone was delivered 14 January 2022. It is 07 February 2022 today the phone is offline. I went to Telkom for the connection, the agents refused to help me saying they can't close a deal that is not theirs. Money deducted but no service whatsoever. Very disappointed and dissatisfied with how you do business. Bad bad bad service.
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Mondo's replyOfficial
07 Feb 2022, 16:31Hi Dibuseng,
Trust you are well.
Thank you for taking the time to write to us.
Kindly provide us with your ID number and we will escalate to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case No: RCO180994
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us.
Kindly provide us with your ID number and we will escalate to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case No: RCO180994
Regards,
The Mondo Team
Mondo's reply07 Feb 2022, 16:31
Official
Hi Dibuseng,
Trust you are well.
Thank you for taking the time to write to us.
Kindly provide us with your ID number and we will escalate to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case No: RCO180994
Regards,
The Mondo Team
Trust you are well.
Thank you for taking the time to write to us.
Kindly provide us with your ID number and we will escalate to the relevant department for urgent assistance.
We do apologize for the level of service which you have received thus far.
Case No: RCO180994
Regards,
The Mondo Team