Hellopeter
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Alicia C

1 reviews | Active since Oct 2022

11 Oct 2022, 13:06

Mondo

I am still waiting for a consultant to call me back. The service is poor and not what it used to be. I am dissapointed.

0
Replies (3)
Mondo
Mondo's reply13 Oct 2022, 08:41
Official
Good day Alicia,
 
Thank you for taking the time to write to us about your Telkom query.

We sincerely apologize for the level of service you have received.

We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO285514
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply19 Oct 2022, 15:00
Official
Hi Alicia,

Trust you are well.

As discussed, please send us an email once you are available to take my call regarding your Hello Peter review for Telkom.

Thank you.

Regards,

The Mondo Team - Nicole
Mondo
Mondo's reply10 Nov 2022, 13:15
Official
Hi Alicia,

Trust you are well.

Upon viewing our records, we have found that this is related to billing, therefore, you may contact Telkom at 081180 for further assistance regarding your account.

Your query will be closed.

Have a lovely day further.

Regards,

The Mondo Team