MC
Mervin C
1 reviews | Active since Dec 2021
01 Feb 2022, 13:52
Mondo 1st for terrible service
They offer pathetic services,they open contracts with out you accepting,the manager doesn't respond to your emails or calls,following up with them to make sure they do they jobs,its not worth the hassle.
Helpful (0)
Replies (3)0
Replies (3)
Mondo's replyOfficial
01 Feb 2022, 14:04Good day Mervin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178047
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178047
Regards,
The Mondo Team
Mondo's reply01 Feb 2022, 14:04
Official
Good day Mervin,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178047
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO178047
Regards,
The Mondo Team
MC
Mervin C's updateReviewer Update
24 Feb 2022, 14:26Uptill date the manager takes my calls when suit him,he gets staff to lie for him and makes excuses,being ignored my emails for a week and haven't received a call back after calling 3 days in a row. Your gave me a case number for above but no feed back till date either?
MC
Mervin C's update24 Feb 2022, 14:26
Reviewer Update
Uptill date the manager takes my calls when suit him,he gets staff to lie for him and makes excuses,being ignored my emails for a week and haven't received a call back after calling 3 days in a row. Your gave me a case number for above but no feed back till date either?
Mondo's replyOfficial
30 May 2022, 15:56Hi Mervin,
Please note that your credit was passed in February.
Regards,
The Mondo Team
Please note that your credit was passed in February.
Regards,
The Mondo Team
Mondo's reply30 May 2022, 15:56
Official
Hi Mervin,
Please note that your credit was passed in February.
Regards,
The Mondo Team
Please note that your credit was passed in February.
Regards,
The Mondo Team