VM
Vuyokazi M
1 reviews | Active since Aug 2022
05 Aug 2022, 11:25
Mondo
Good day I hope you are well because I am not.
Ever since i app**** with Mondo, i haven't received a call from them but instead i am called by ******** claiming to be from Cell c, telkom, Liberty, Mycelldeals and all these legit companies. Why is all this happening right after I app**** and rated your services at Hellopeter?
I feel harassed and my privacy is being invaded because I gave Mondo my details trusting them but all of a sudden my details are all over these ********** streets.
I am sick and tired of this. Please find a way to fix this.
Vuyokazi Mafuna
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
05 Aug 2022, 11:38Hi Vuyokazi ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO257957
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO257957
Regards,
The Mondo Team
Mondo's reply05 Aug 2022, 11:38
Official
Hi Vuyokazi ,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO257957
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO257957
Regards,
The Mondo Team
Mondo's replyOfficial
10 Aug 2022, 15:39Hi Vuyokazi,
Trust you are well.
Please note that your recent MTN application was unsuccessful.
You may reapply for a deal after 90 days.
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was unsuccessful.
You may reapply for a deal after 90 days.
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply10 Aug 2022, 15:39
Official
Hi Vuyokazi,
Trust you are well.
Please note that your recent MTN application was unsuccessful.
You may reapply for a deal after 90 days.
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent MTN application was unsuccessful.
You may reapply for a deal after 90 days.
The above query will now be closed.
Should you require further assistance, you may contact our Customer Care Team.
Have a lovely day further.
Regards,
The Mondo Team