Mondo
Mondo telecommunications company is ***** and a ****, for almost 2 years now I am being ****med.
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Replies (8)0
Replies (8)
Mondo's replyOfficial
11 Jan 2022, 08:53Good day Tebogo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168247
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168247
Regards,
The Mondo Team
Mondo's reply11 Jan 2022, 08:53
Official
Good day Tebogo,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168247
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO168247
Regards,
The Mondo Team
's updateReviewer Update
11 Jan 2022, 08:58This is my old case number RCO120419 no need to do a new one, you guys are a ********** company and people must know
's update11 Jan 2022, 08:58
Reviewer Update
This is my old case number RCO120419 no need to do a new one, you guys are a ********** company and people must know
Mondo's replyOfficial
11 Jan 2022, 09:06Hi Tebogo,
Kindly note that the above case number is related to the new review.
Kindly note that the previous case was closed, therefore, we have opened a new case.
As per our records, the MTN cancellation was done.
However, we are currently looking into your query to find if the line is still active.
Regards,
The Mondo Team
Kindly note that the above case number is related to the new review.
Kindly note that the previous case was closed, therefore, we have opened a new case.
As per our records, the MTN cancellation was done.
However, we are currently looking into your query to find if the line is still active.
Regards,
The Mondo Team
Mondo's reply11 Jan 2022, 09:06
Official
Hi Tebogo,
Kindly note that the above case number is related to the new review.
Kindly note that the previous case was closed, therefore, we have opened a new case.
As per our records, the MTN cancellation was done.
However, we are currently looking into your query to find if the line is still active.
Regards,
The Mondo Team
Kindly note that the above case number is related to the new review.
Kindly note that the previous case was closed, therefore, we have opened a new case.
As per our records, the MTN cancellation was done.
However, we are currently looking into your query to find if the line is still active.
Regards,
The Mondo Team
's updateReviewer Update
11 Jan 2022, 09:49Please sort it out urgently
's update11 Jan 2022, 09:49
Reviewer Update
Please sort it out urgently
Mondo's replyOfficial
11 Jan 2022, 09:52Hi Tebogo.
Kindly note that once we have resolved the matter, we will advise accordingly.
We have made this matter priority.
Regards,
The Mondo Team
Kindly note that once we have resolved the matter, we will advise accordingly.
We have made this matter priority.
Regards,
The Mondo Team
Mondo's reply11 Jan 2022, 09:52
Official
Hi Tebogo.
Kindly note that once we have resolved the matter, we will advise accordingly.
We have made this matter priority.
Regards,
The Mondo Team
Kindly note that once we have resolved the matter, we will advise accordingly.
We have made this matter priority.
Regards,
The Mondo Team
's updateReviewer Update
25 Jan 2022, 09:56The issue is still not sorted and now MTN is threatening to blacklist my name in 24 hours
's update25 Jan 2022, 09:56
Reviewer Update
The issue is still not sorted and now MTN is threatening to blacklist my name in 24 hours
Mondo's replyOfficial
25 Jan 2022, 16:20Hi Tebogo.
We apologize for the delay.
Please note an urgent follow up has been sent and you will be updated shortly.
Regards,
The Mondo Team
We apologize for the delay.
Please note an urgent follow up has been sent and you will be updated shortly.
Regards,
The Mondo Team
Mondo's reply25 Jan 2022, 16:20
Official
Hi Tebogo.
We apologize for the delay.
Please note an urgent follow up has been sent and you will be updated shortly.
Regards,
The Mondo Team
We apologize for the delay.
Please note an urgent follow up has been sent and you will be updated shortly.
Regards,
The Mondo Team
Mondo's replyOfficial
22 Feb 2022, 08:45Hi Tebogo,
Trust you are well.
Please note that MTN has processed a credit.
MTN Reference Number: ***
You may contact the MTN accounts team on *** for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that MTN has processed a credit.
MTN Reference Number: ***
You may contact the MTN accounts team on *** for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Mondo's reply22 Feb 2022, 08:45
Official
Hi Tebogo,
Trust you are well.
Please note that MTN has processed a credit.
MTN Reference Number: ***
You may contact the MTN accounts team on *** for further assistance.
Your query will now be closed.
Regards,
The Mondo Team
Trust you are well.
Please note that MTN has processed a credit.
MTN Reference Number: ***
You may contact the MTN accounts team on *** for further assistance.
Your query will now be closed.
Regards,
The Mondo Team