JB
Jacques B

1 reviews | Active since Sept 2020

01 Nov 2023, 13:53

Modo cell phone part...

Modo cell phone partner of clear score just tried too ****e me with a cell phone contract with mtn where the amount per month is R459 per month where they just now try too make it a payment of R1 377 per month after we just agree on the contract of R459 a month mondo and mtn is ****ers don't use them at all

0
Replies (10)
Mondo
Mondo's reply01 Nov 2023, 14:22
Official
Good day,

Thank you for taking the time to write to us about your MTN new application. 
 
As per the system our sales agent captured the correct deal which is the Samsung_Galaxy A54 5G deal for R459pm. The amount on your debit check is not your monthly subscription.

Regards, 
The Mondo Team 
JB
Jacques B's update01 Nov 2023, 14:28
Reviewer Update
They are a bunch of ****** and need too be hold accountable for their actions
JB
Jacques B's update01 Nov 2023, 14:29
Reviewer Update
I spoke too the bank you where going too debit my account every month for R1 3 77 per month not R459 per month get your facts straight
JB
Jacques B's update01 Nov 2023, 14:30
Reviewer Update
You can suff that contact up mondos a..
JB
Jacques B's update01 Nov 2023, 17:07
Reviewer Update
You people still trying too get approval for debit order for R1 377!!!! Stop your s.... now I will not take this contract at all after you people try too ****e me no one of mondo nor MTN has even try too contact me too resolve this issue instead trying too get the debit order approved what will NOT happen
JB
Jacques B's update01 Nov 2023, 17:08
Reviewer Update
Who ever is replying don't say mondo team put your name and surname here
Mondo
Mondo's reply02 Nov 2023, 09:02
Official
 Hi  Jacques,

We have attempted to contact you to further explain your monthly subscription of your new MTN contract.
 
Please note we have sent an email of your contract agreement which stipulates your monthly subscription.
 
Regards,
 
The Mondo Team  
JB
Jacques B's update02 Nov 2023, 09:21
Reviewer Update
If the contract states R459.01 why dit I get a message from my bank too authorize a debit order of the amount R1 377 ???? Explain
JB
Jacques B's update02 Nov 2023, 09:45
Reviewer Update
I no longer wish to do business with mondo nor mtn both are chance takers and the worst services providers of all
Mondo
Mondo's reply07 Nov 2023, 15:20
Official
Good day,

Trust you are well,

The amount of R1377 on your debi check was your MTN credit limit.

Your MTN application was cancelled on the system as per your request.

Due to the above your query has been closed.

Kind Regards,
The Mondo Team