**** mobile service provider ( Mondo n MTN in partnership)

Hi my name is Thobile, what a **** service provider mondo cellphone dealers employees do not take their work seriously , when having a problem looking for help they run away from you. I change my banking details I inform them via email and I gave them my new details and they failed to do that, and I always paying them via eft and keep on reminding the to change the banking details. they did not change them they keep on trying to debit from my old account and transaction bounce back for they mistake of not changing the banking details they deactivate my no when calling them they said I must go to mtn store to active the no, when phoning mtn they were telling me that I am owing R300 for debit order that are bouncing back but it was not my fault cause I keep on reminding them and paid via eft on the day they are suppose to debit and over and above send them proof of payment via email.

I pay that 300 and they activate my no but the problem was am not owing them that amount, there were lazy to do their job and they force me to pay that amount for my mobile no to be working, all I need from them, I need my R300 Back cause was not at fault. guys be careful when taking cellphone contract, even their data get finish the same day you receive it. Mondo they need to send their employee to workshop or training so that they will be able to take their job seriously , I need my R300 back as soon as possible. I also have proof of payment for April as well as proof of emails I send to them