BM
Babalwa M
1 reviews | Active since Mar 2022
17 Mar 2022, 12:13
Mistake
Unbelievably horrible service. No way to contact the sales department to find out what you ordered. I asked for an email from the sales agent who called about the deal, a formal email of the deal before I can take it. Next thing messages from delivery service I don't even know what I am getting
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
17 Mar 2022, 12:21Good day Babalwa,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO199533
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO199533
Regards,
The Mondo Team
Mondo's reply17 Mar 2022, 12:21
Official
Good day Babalwa,
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO199533
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN application.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO199533
Regards,
The Mondo Team
Mondo's replyOfficial
06 Apr 2022, 11:05Hi Babalwa,
Please note that your MTN order was returned and canceled.
Due to the above, your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Please note that your MTN order was returned and canceled.
Due to the above, your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply06 Apr 2022, 11:05
Official
Hi Babalwa,
Please note that your MTN order was returned and canceled.
Due to the above, your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Please note that your MTN order was returned and canceled.
Due to the above, your query will now be closed.
For further inquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team