1 reviews | Active since Jun 2019
MISSLEADING INFORMATION
*********** Sales Rep. Who are just hungry to make a sale at any cost with no idea of the implications of their false information.
I received a call from one of their Sales Rep offering data on a month to month basis at fixed price via debit order, first question asked, will you do a credit check on me, if so, unfortunately I cant do it. The Sales representative assured me that, there is no credit check done, i asked her more than 3 times.
To my surprise they have done a credit check and even sent a confirmation email stating that , i have given them consent to do check my credit profile which is a lie!!
I have resorted to this platform as it is difficult to even get hold of them, MTN (Northgate) wont even intervene when i visited them, they told me they have nothing to do with online applications, i need to contact Mondo directly.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO168187.
Regards,
The Mondo Team
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours.
Your Case Number is: RCO168187.
Regards,
The Mondo Team
