ZK
ZIMBINI K

1 reviews | Active since Sept 2023

12 Sept 2023, 10:58

Miss

Mondo/telkom we had an agreement on debit order on the last day but I must everytime eft the money and they would sometimes call to say am in areas but I payed. If you call they hang up or if you finally get hold of the the consultants have no information or an answer to your quiry.

0
Replies (1)
Mondo
Mondo's reply12 Sept 2023, 14:28
Official
Hi Zimbini,

Thank you for sharing your experience with us. We're sorry to hear that it didn't meet your expectations or the standards we hold ourselves to. 

We appreciate your feedback and want to ensure that we make things right. 

Your Telkom debit date was submitted correctly on our system. Please call Telkom on 081180 and they will be able to assist you with the billing query.

Warm Regards,

The Mondo Team