1 reviews | Active since Oct 2012
Misrepresentation--Don't tell me it's not a sales call...
<p>Possibly the quickest way to make anyone angry is to lie to them blatantly. Per the Consumer Protection Act, vendors of good and services are legally bound to represent themselves truthfully. Today, a telemarketer called and when asked directly whether the call was a sales call, the person on the other end said that it wasn't a sales call, he was calling to provide me LTE services. When I asked if I'd be required to pay for such services, he said yes. In other words, he was calling to sell me something.</p> <p> </p> <p>Pro tip, don't lie to customers because doing so tends to make them angry.</p>
Good day Pierre,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Pierre,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Please be advised that I'm preparing a formal complaint for the Consumer Protection Commission to investigate your business practices. Moreover, I've no idea how you got my personal info; however, you're expressly notified that you're not to use my personal info for sales or marketing purposes and that you're not to share my personal info with anyone for any reason.
Please be advised that I'm preparing a formal complaint for the Consumer Protection Commission to investigate your business practices. Moreover, I've no idea how you got my personal info; however, you're expressly notified that you're not to use my personal info for sales or marketing purposes and that you're not to share my personal info with anyone for any reason.
Hello Pierre, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your complaint has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Pierre, Thank you for allowing us to investigate your query. As per your discussion with Kimona, your complaint has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hi,
Kimona is an absolute asset to your team as are the people who helped her to resolve the matter. Very well done to all concerned, and a big thank you.
Warm regards,
Hi,
Kimona is an absolute asset to your team as are the people who helped her to resolve the matter. Very well done to all concerned, and a big thank you.
Warm regards,
