1 reviews | Active since Jul 2011
misleading sales info, lying *********** company
<p>Someone from buymundo called me on Wednesday and sold me the Telkom LTE 50gb package, since I was not sure of LTE coverage in my area I asked the consultant to confirm coverage before i agree to anything, he assured me more than once that there is coverage and i will have the fastest internet in SA! Very glad I even agreed to another package including a smart phone and telkom sim. When following up on my order Telkom informed me I do not have lte coverage, cool so i contact buymundo and they arrogantly state but the is 3g coverage! Wow! That's surely not the fastest broadband in Sa now is it! </p> <p>When asking for feedback from the lies and deception sold to me over the phone the response is an investigation has been launched but their systems are having issues. How convenient! I will be reporting this to the consumer complaints, the ombudsman for etc etc.</p> <p> </p> <p> </p>
Good day Kobus,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
**********
Good day Kobus,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
**********
Delayed to say the least, already received confirmation that the deals was cancelled due to your sales consultant's deceipt in attempting to sell me 3g under the pretence that it is LTE
Delayed to say the least, already received confirmation that the deals was cancelled due to your sales consultant's deceipt in attempting to sell me 3g under the pretence that it is LTE
Hello Kobus, Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Kobus, Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
