1 reviews | Active since Mar 2016
MISLEADING SALES/FALSE PROMISES
One of BuyMondo's sales consultants gave me a call regarding a 2GB package with a tablet. I was advised by their consultant that instead of having the R99 for 500MB that I had at that point they can offer me the 2GB package with a tablet for R119 per month and simply transfer the 2GB offer to my cell phone. After making sure with the consultant numerous times that I was able to transfer the 2GB data from the tablet to my cell phone, she told me that I could do it and I took the package on the basis that OI can transfer the data. I received the package yesterday (29-02-2016) and upon activating it I was informed by Vodacom that I can not transfer the 2GB data offer to my cell phone. This is misleading sales and I would like to cancel my contract immediately.
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Kind Regards
Mondo Customer Care
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Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
