Misleading sales consultant and bad service

<p>I am a very unhappy customer.</p> <p>I received a call from one of their agents last week who took me through a upgrade process.</p> <p>I was promised an email and SMS to show me what I have signed up for.<br />To date I have not received any communication from the company or even a contact number to get hold of them.</p> <p>After days of googling I eventually found that the company I was dealing with was called Buy Mondo (and not MTN direct as the sales consultant made herself out to be).</p> <p>I eventually got a number and phoned their call center,<br />I have tried 4 times to and each I get a voice recording that puts me on hold for 15 minutes and nobody ever answers the phone.</p> <p>So I still dont know what is going on , whether or not this deal is happening or who the hell I am dealing with.</p> <p>Secondly the sales person made it sound that I have "qualified for a deal that is not availible in the shops".<br />This is the reason I signed the deal because I thought that this was a deal that only I could get.<br />I walked into the MTN shop over the weekend only to find that the exact same deal is availible to anyone.<br />THIS IS FALSE ADVERTISING AND COMPLETELY *********.<br />THERE IS NO PERSONAL DEAL FOR ME AS THEIR SALES PERSON MADE IT OUT TO BE.</p>