HS
Hilary S

1 reviews | Active since Nov 2015

11 Jan 2016, 07:24

MISLEADING SALES

Despite ongoing promises from Mondo to cancel my contract, they are continuing to bill me and have not collected their device. I think that due to their lack of action and their continuing to bill me, this should now become a police matter

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Replies (2)
Mondo
Mondo's reply11 Jan 2016, 07:49
Official
Hello HilaryPS,


Thank you for raising your query with Mondo Customer Care.

Kindly note, we are investigating your query and will revert with feedback shortly.

We would like to apologize for any inconvenience caused.

Kind Regards,

Mondo Customer Care
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Mondo
Mondo's reply07 Oct 2016, 10:01
Official

Hello HilaryPS,

Thank you for allowing us to investigate and resolve your query. As per your discussion with Kimona, your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries.

Kind Regards

Mondo Customer Care ***.