1 reviews | Active since Oct 2016
MISLEADING SAES AGENTS @ MONDO VODACOM
<p>I got a call sometime last year from Mondo in connection with Vodacom. They offered me a data benefit. The guy who called me said that i can cancel this any time any day. I called vodacom to cancel this benefit becouse 1. I no longer get talking points.2. I no longer get discounts.3I have to pay an extra fee for call notifications.</p> <p>The guy who called me told me that i can cancel this with no cancellation fee and hustle. I am suprised now they are telling me about cancellaton fees and when i call Moondo they are not answering their call and to my emails. Vodacom need to khow that this people are crocks and mislead people and reaching their target and making sales.</p>
Good day Mollly,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Good day Mollly,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Hello Mollly, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Mollly, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Mollly, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
Hello Mollly, Thank you for allowing us to investigate your complaint. Your query has been resolved. We would like to apologize for any inconvenience caused. Please do not hesitate to contact us should you have any further queries. Kind Regards Mondo Customer Care ***
