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Nokuthula N
1 reviews | Active since Feb 2016
30 Jun 2023, 18:13
Misleading information
Had an agreement with the consultant that she would terminate my previous contract, since it was about to end. She ****, I have just paid for both contracts.
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Replies (1)
Mondo's replyOfficial
30 Jun 2023, 20:10Hi Nokuthula,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415291
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415291
Regards,
The Mondo Team
Mondo's reply30 Jun 2023, 20:10
Official
Hi Nokuthula,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415291
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query.
We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO415291
Regards,
The Mondo Team