Misleading and *********

Towards the end of last year, I received a call from Mondi Mobile and was subsequently duped into taking an additional contract for my wireless data ****le. I already have one contract and would never have agreed to take out an additional contract, but they are so deliberately vague and word it in such a way that you end up agreeing to things that you wouldn’t normally agree to. Which now in my case is another contract that I don’t need and am now out of pocket for. This is so ********* and misleading, and I requested an investigation be conducted. Upon receiving a call back regarding said investigation, I was smugly informed by the agent, that based on their recordings the investigation is deemed invalid. She did however tell me that the recordings can be made available if I go into a Vodacom store and call them from there. I know I am not the first person to experience something like this and I just feel places like this need to account for this behaviour, it is absolutely disgusting! There should be an option on Hellopeter for zero stars.