Misleading and endless problems afterwards

<p>I had a call from Mondo linked to Vodacom. The sales representitive was very misleading when speaking to me, insisting if i took their data deal it would be part of my current contract with Vodacom, it will even be billed on the same invoice. I was a bit confused when they sent me a ****le, but thought it was just part of the package and i could use it or not. I waited a day or two for my data to get loaded on my phone and it never came. i called Mondo and they informed me it was loaded on my new simcard and the ****le and i could connect my phone to the ****le. I then sent the ****le back and cancelled the contract within the first 7 days. the lady i spoke to informed me that if anything was already deducted from my account it would be refunded and didnt mention anything about calling vodacom as well or paying a cancellation fee. I sent the ****le back without it ever being used or opened.</p> <p>I then noticed Vodacom had still been charging me every month for this cancelled contract that ive never had or used. i requested a refund since it was cancelled. I never recieved the reund and have just had an additional bill for R2400 and some change deducted from my account. Vodacom has informed me that they are not sure what this amount is for, all they can see is that its linked to the ****le and are not sure if its an airtime subscription fee or if its a cancellation fee. I have no more money left in my account and can send proof of this and vodacom has said a refund will take up to 7 days.</p> <p>How do they expect me to survive and get to work until then? Why has Mondo and Vodacom not been in contact about this whole thing? Why was i not advised to cancel with Vodacom as well? How could i be charged a cancellation fee if i returned it with in the 7 day return policy and never even used the ****le? Why was i not sent notification of the cancellation fee?</p> <p>Take note i got the ****le in May, sent it back and cancelled it in May. It is now October and i am still having endless problems and money disappearing from my account. I am absolutely fuming and would like everyone out there to not be fooled like i was. even though it was cancelled, im still paying through my teeth for something ive never used.</p> <p> </p>