AJ
Annushka J
1 reviews | Active since Feb 2022
22 Feb 2022, 15:05
Might be ****
I had a very bad experience with mondo. I was offered a contract but when I the details that was given to me was incorrect. So i cancelled it the next day. They have been deducting money from account since. This was September 2022. One payment went up to R1 580.00 I have been struggling to get my money back. But I keep getting half answer or I need to ask someone else.
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Mondo's replyOfficial
22 Feb 2022, 15:39Good day Annushka,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188748
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188748
Regards,
The Mondo Team
Best regards,
Mondo's reply22 Feb 2022, 15:39
Official
Good day Annushka,
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188748
Regards,
The Mondo Team
Thank you for taking the time to write to us about your MTN query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188748
Regards,
The Mondo Team
Best regards,