MJ
Muhammad J

1 reviews | Active since Jun 2018

12 Oct 2023, 14:09

********? Maybe...

My wife got a call from mondo (12 Oct 23 13:39) and they claimed that she app**** for a phone contract which was declined and that they are offering a data contract instead

My wife DID NOT apply for any contracts NOR DID SHE GIVE PERMISSION TO RUN HER CREDIT!!!!!

In terms of the PoPI Act a consumer needs to give consent for any person to request your credit report.

0
Replies (1)
Mondo
Mondo's reply12 Oct 2023, 16:05
Official
 Hi  Muhammad ,

Thank you for sharing your wife's experience with us. We're sorry to hear that it didn't meet her expectations or the standards we hold ourselves to. We appreciate your feedback and want to ensure that we make things right. 

Our goal is to make sure you always have a positive experience with us in the future. We sincerely apologise for any inconvenience.

Warm Regards,

The Mondo team