ZS
Zoe S
1 reviews | Active since Sept 2010
13 Aug 2021, 19:07
Mandisa truly a champion
I would like to take this opportunity to acknowledge Mandisa from the Mondo customer service call centre.
I have been struggling with getting my package delivered to me because of a sales person that didn't care about service. I called Mondo countless times with no joy. When i was about to give up i got an angel on the other line and that was Mandisa. I call her an angel because she made sure that i receive the perfect service as a customer. She followed up, called the relevant people for me, went the extra mile and even made sure the courier company calls me.
Mondo has to recognize this Champion. I wish Melissa, Lee/Lisa and Tyrone could learn from her. Thank you Mandisa you are a GEM!
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Replies (3)0
Replies (3)Mondo's replyOfficial
13 Aug 2021, 19:30 Hi Erika V,
Thank you for posting a compliment on the services you received from Mandisa.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Mandisa.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Mondo's reply13 Aug 2021, 19:30
Official
Hi Erika V,
Thank you for posting a compliment on the services you received from Mandisa.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
Thank you for posting a compliment on the services you received from Mandisa.
Should you require further assistance, please contact our Customer Service team.
Regards,
The Mondo Team
ZS
Zoe S's updateReviewer Update
14 Aug 2021, 04:55I'm Zoliswa and not Erica
ZS
Zoe S's update14 Aug 2021, 04:55
Reviewer Update
I'm Zoliswa and not Erica
Mondo's replyOfficial
16 Aug 2021, 16:30Hi Zoliswa,
Trust you are well.
We do apologize for the incorrect details on our previous response.
Regards,
The Mondo Team
Trust you are well.
We do apologize for the incorrect details on our previous response.
Regards,
The Mondo Team
Mondo's reply16 Aug 2021, 16:30
Official
Hi Zoliswa,
Trust you are well.
We do apologize for the incorrect details on our previous response.
Regards,
The Mondo Team
Trust you are well.
We do apologize for the incorrect details on our previous response.
Regards,
The Mondo Team
