ZS
Zoe S

1 reviews | Active since Sept 2010

13 Aug 2021, 19:07

Mandisa truly a champion

I would like to take this opportunity to acknowledge Mandisa from the Mondo customer service call centre.

I have been struggling with getting my package delivered to me because of a sales person that didn't care about service. I called Mondo countless times with no joy. When i was about to give up i got an angel on the other line and that was Mandisa. I call her an angel because she made sure that i receive the perfect service as a customer. She followed up, called the relevant people for me, went the extra mile and even made sure the courier company calls me.

Mondo has to recognize this Champion. I wish Melissa, Lee/Lisa and Tyrone could learn from her. Thank you Mandisa you are a GEM!

0
Replies (3)
Mondo
Mondo's reply13 Aug 2021, 19:30
Official
 Hi Erika V, 
 
Thank you for posting a compliment on the services you received from Mandisa. 
 
Should you require further assistance, please contact our Customer Service team.  
 
Regards, 
 
The Mondo Team 
ZS
Zoe S's update14 Aug 2021, 04:55
Reviewer Update
I'm Zoliswa and not Erica
Mondo
Mondo's reply16 Aug 2021, 16:30
Official
Hi Zoliswa,

Trust you are well.

We do apologize for the incorrect details on our previous response.

Regards,
The Mondo Team