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Roxy C

1 reviews | Active since Feb 2022

22 Feb 2022, 11:05

Mandisa

Not impressed I app**** on the 8 February and need to keep calling for my phone. I called today only to be told my application was never submitted. This is my 3rd or 4th call. I truly hope it will now be finalised.

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Replies (6)
Mondo
Mondo's reply22 Feb 2022, 11:10
Official
Hi Roxy,

Trust you are well.

Thank you for taking the time to write to us about your MTN query.

Please note that your query has been escalated to the relevant department for urgent assistance.

Once we receive feedback, we will advise you accordingly.

We do apologize for the delay.

Case No: RCO188387

Regards,

The Mondo Team
RC
Roxy C's update22 Feb 2022, 11:47
Reviewer Update
Thank you nothing against Mandisa just in general.
Mondo
Mondo's reply22 Feb 2022, 15:11
Official
Hi Roxy,

You are welcome.

Thank you for the above feedback.

Kindly note that we have received communication from the online team and advised that we require a Bank Statement for January 2022.

The above requirement is from MTN.

You may send through your bank statement to *** and we will escalate the document to the online team in order to upload and finalize your application.

We do apologize for the delay.

Regards,

The Mondo Team
RC
Roxy C's update22 Feb 2022, 15:24
Reviewer Update
I cannot see the email address
Mondo
Mondo's reply22 Feb 2022, 15:41
Official
Hi Roxy,

We will send an SMS with our email address.

Regards,

The Mondo Team
Mondo
Mondo's reply05 Mar 2022, 14:36
Official
Hi Roxy,

Trust you are well.

Please note that your recent MTN application has been declined.

You may reapply for a deal after 90 days.

We do apologize for the inconvenience caused.

Your query will now be closed.

Regards,

The Mondo Team