MG
Manda G

1 reviews | Active since Mar 2020

05 Jan 2022, 17:50

M9ndo - Nothing resolved, money 'gone...?

Telkom Mobile Account STILL NOT updated with payments made through Mondo. I will request termination of sim. Account not updated, what do I pay for...

0
Replies (1)
Mondo
Mondo's reply05 Jan 2022, 18:02
Official
Hi Manda, 

Thank you for taking the time to write to us about your query. 

We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query during business hours. 

Your Case Number is:  RCO162636

Regards, 

The Mondo Team