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Kobie B

1 reviews | Active since Mar 2022

11 Mar 2022, 11:42

Lying, dishonest

Dishonest, and lying to customers to get sales. absolutely disgusted

0
Replies (3)
Mondo
Mondo's reply11 Mar 2022, 11:49
Official
Hi Kobie,

Trust you are well.

Thank you for taking the time to write to us about your MTN query.

Please note that we are currently looking into the above and will provide you with an update.

We do apologize for the level of service which you have received thus far.

Case No: RCO196906

Regards,

The Mondo Team

Best regards,

Mondo
Mondo's reply14 Mar 2022, 08:16
Official
 Good day,
Trust you are well.
Kindly note that there is a current stock delay.
Once stock is replenished, the order will be dispatched and the courier company will be in contact with you in order to set an appointment for delivery.
Alternatively, kindly advise if we may escalate your query to the sales team in order to get in touch with you in order to provide you with an alternate deal.
Regards,
The Mondo Team 

Best regards,

Mondo
Mondo's reply04 Apr 2022, 20:53
Official
Hi Kobie,

Trust you are well.

We have found that you have processed an upgrade with MTN direct.

Please note that your query will now be closed.

For further inquiries, please contact our Customer Care Team.

Regards,

The Mondo Team

Best regards,