SM
Sandile M
1 reviews | Active since Aug 2021
25 Aug 2021, 09:49
Lying call center agent's
Well after a month & making calls to Mondo every week and them promising me delivery on my device still nothing instead they call center agent's lying giving me a date still nothing, you'll never win with this company I'm very disappointed.
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Mondo's replyOfficial
25 Aug 2021, 09:51Hi Sandile,
Thank you for taking the time to write to us about your Telkom delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130010
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130010
Regards,
The Mondo Team
Best regards,
Mondo's reply25 Aug 2021, 09:51
Official
Hi Sandile,
Thank you for taking the time to write to us about your Telkom delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130010
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom delivery.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO130010
Regards,
The Mondo Team
Best regards,