AJ
ALMAS J
1 reviews | Active since Dec 2022
22 Dec 2022, 11:41
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When I was called to activate and get a WiFi ****al I was told it would cost r200 the cancel, you welcome to review my call that I had as it's recorded. When I received the ****al I had troubles with downloading from various sites and the WiFi data seemed only to work for social media apps. I had asked about the data and was told it's for EVERYTHING. I went in to the store to cancel and was told that I would have to give a r1000 for cancellation!!I am ****ed off and will never interact with any other deals given or provided in the foreseeable future.
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Mondo's replyOfficial
22 Dec 2022, 11:55Hi Almas,
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the inconvenience caused.
Please note that we are unable to submit a cancellation, as you are out of the cooling-off period.
Due to the above, Telkom will charge you a cancellation fee should you request to cancel.
You may contact Telkom on 081180 for assistance with your connectivity and cancellation.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the inconvenience caused.
Please note that we are unable to submit a cancellation, as you are out of the cooling-off period.
Due to the above, Telkom will charge you a cancellation fee should you request to cancel.
You may contact Telkom on 081180 for assistance with your connectivity and cancellation.
Have a lovely day further.
Regards,
The Mondo Team
Mondo's reply22 Dec 2022, 11:55
Official
Hi Almas,
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the inconvenience caused.
Please note that we are unable to submit a cancellation, as you are out of the cooling-off period.
Due to the above, Telkom will charge you a cancellation fee should you request to cancel.
You may contact Telkom on 081180 for assistance with your connectivity and cancellation.
Have a lovely day further.
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We do apologize for the inconvenience caused.
Please note that we are unable to submit a cancellation, as you are out of the cooling-off period.
Due to the above, Telkom will charge you a cancellation fee should you request to cancel.
You may contact Telkom on 081180 for assistance with your connectivity and cancellation.
Have a lovely day further.
Regards,
The Mondo Team