Lieing about resolving my complaint - Still being BILLED!!!!
<p>I've laid a complaint a few weeks ago regarding being misled into signing up for a contract that I never wanted by Mondo sales person. Mondo then done an internal investigation and found that I was indeed misled by sales person and promised that they will cancel this contract and I will get my money back.... Guess what... I'm still being billed for the contract... Also I checked SIM card that Mondo say is a 5GB SIM but there is 0.00 data on it!!!!!!! I'm getting very frustrated with this *********, poor, piece of .... company!!!!</p>
I've reported you guys to the Commisioner of the Consumer Protection Act. I will be involving lawyers next month if this is not resolved and I will ensure Mondo pays for legal fees
I've reported you guys to the Commisioner of the Consumer Protection Act. I will be involving lawyers next month if this is not resolved and I will ensure Mondo pays for legal fees
Good day Mark,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
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Good day Mark,
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***