**** to by Mondo Manager.

Attempt number 2 for an MTN contract, this time with Mondo.

Would rate this zero stars if I could. After my first attempt with MTN, which failed, I tried making a new contract with Mondo. They contacted me, set me up with the new contract and was told by a manager that I can still get my parcel from DSV as long as I have an Affidavit from the police confirming I can’t use the fingerprint scanner due to Contact Dermatitis. This was the reason I couldn’t get the contract with MTN in the first place.

Skip ahead a couple days, finally DSV calls me to arrange delivery, and tells me that I am required to get my fingerprints scanned, I told them that I don’t according to the Mondo consultant and manager that set up my contract, to which they rep**** that they can’t do it that way unless MTN tells them to. I called MTN and Mondo, and both told me that that (fingerprints) is the only method to get my phone.

So Mondo ****. If you cannot use the fingerprint scanner, or the device is not working (that happened last time), you cannot get your phone, period.