Lie To Customers
<p>Sold a Data contract to me for R199, Vodacom charges R259 they say it cant be! Someone is lying</p>
Good day Johann
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Mondo Customer Care
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Good day Johann
Thank you for raising your query with Mondo Customer Care.
Kindly note that we are busy investigating your query and will revert with feedback ASAP.
Please do not hesitate to contact us, should you have any further queries.
Kind Regards
Mondo Customer Care
***
Guys, you better step up your game there, a lot of complaints on HelloPeter!!
Dont cut and paste excuses to get back to customers
I contacted you Twitter and email account and got no response.
Viz Chetty phoned me at 14:45 and promised me to get back to me within a hour, lets see...
Guys, you better step up your game there, a lot of complaints on HelloPeter!!
Dont cut and paste excuses to get back to customers
I contacted you Twitter and email account and got no response.
Viz Chetty phoned me at 14:45 and promised me to get back to me within a hour, lets see...
Thank you Sasha Lee for phoning me back at 15:30, also for clearing the matter up and that it is Vodacom that is putting you in a bad light because of their system,
You are in fact charging R199, but Vodacom is not reflecting it on their side, telling me that your company **** to me (I record my phonecalls)
Lets hope they can sort their accounting out
Thank you Sasha Lee for phoning me back at 15:30, also for clearing the matter up and that it is Vodacom that is putting you in a bad light because of their system,
You are in fact charging R199, but Vodacom is not reflecting it on their side, telling me that your company **** to me (I record my phonecalls)
Lets hope they can sort their accounting out