***** and ********

This is the worst experience ever. An agent call me on 12 October offering me a contract which I refused. He further went on to say they are trying it for the month of October and November. The contract was 50GB for R149. This gentleman told me I will get an sms or call closer to the end of November month, which I never received, to authorise the contract if I’m taking. Next thing my account is debited with R270. I don’t want this contact, I said it from the word go! I don’t want to hear we will escalate the matter because this is *******. Now I have to pay charges for reversing your ******** debit. Failure to sort this out by Monday will lead me to take action against Mondo and MTN. Even today, I’m still waiting for the call recording and contract your agent had promised to email. You guys are ******** people.