Kimona help from Mondo

I had complained about a bad service, unhappy with my wifi contract which I signed through Mondo, Kimona(Kim) called me to find out what happened, It was decided i had two options, 1 cancel contract, 2 continue, i requested a cancellation which was done within 2 weeks, i also received cancellation confirmation from Telkom, I've signed up with another service provider on a month to month, getting speeds of upto 70mbps, so I'm happy, Mondo salvaged the situation. Thanks for your help Kim.so 4.5/5 rating from me