YK
Yaqeen K

1 reviews | Active since Dec 2019

10 Jul 2023, 12:59

Kiana

Good assistance help with query.

0
Replies (2)
Mondo
Mondo's reply10 Jul 2023, 13:00
Official
Good Day, 

Thank you for posting a compliment on the services you received from Kiana. 

Should you require further assistance, please contact our Customer Service team. 

Regards, 

The Mondo Team
YK
Yaqeen K's update18 Jul 2023, 09:19
Reviewer Update
Very disappointed did an upgrade on the 6 July 2023 no one came back to after Speaking to this consultant which helped. Called them yesterday 17 July 2023 they say I am pre-approved they not sure why anyone hasn't called me.

She puts a request through for someone to call me they call me the same day to ask what I have app**** for, I tell them they say that deal is no longer available which isn't my problem because at the time I did it, it was available it was for you guys to get back to me! I would rate the business process 0 stars as it sucks and I would like the deal I made for 2 contracts to be given to me. On top of it all the consultant that called put the phone down in my ear while I was telling her to let the manager call me. Till now 18 July 2023 no call from any manager. Wouldn't ever bother doing an upgrade through your company!