Helpful (0)
Replies (6)0
Replies (6)
Mondo's replyOfficial
04 May 2021, 08:12Hi Wendy
Thank you for taking the time to write to us. We pride ourselves in ensuring our customers are taken care off. We sincerely apologize for the inconvenience caused.
One of our customer service consultants will be in contact with you to assist with your query.
Your refence number is RCO118164
Regards,
The Mondo Team
Thank you for taking the time to write to us. We pride ourselves in ensuring our customers are taken care off. We sincerely apologize for the inconvenience caused.
One of our customer service consultants will be in contact with you to assist with your query.
Your refence number is RCO118164
Regards,
The Mondo Team
Mondo's reply04 May 2021, 08:12
Official
Hi Wendy
Thank you for taking the time to write to us. We pride ourselves in ensuring our customers are taken care off. We sincerely apologize for the inconvenience caused.
One of our customer service consultants will be in contact with you to assist with your query.
Your refence number is RCO118164
Regards,
The Mondo Team
Thank you for taking the time to write to us. We pride ourselves in ensuring our customers are taken care off. We sincerely apologize for the inconvenience caused.
One of our customer service consultants will be in contact with you to assist with your query.
Your refence number is RCO118164
Regards,
The Mondo Team
Mondo's replyOfficial
06 May 2021, 15:27Hi Wendy
Kindly note that we have logged an investigation for the dispute logged.
Our team will provide you with feedback.
Regards,
The Mondo Team
Kindly note that we have logged an investigation for the dispute logged.
Our team will provide you with feedback.
Regards,
The Mondo Team
Mondo's reply06 May 2021, 15:27
Official
Hi Wendy
Kindly note that we have logged an investigation for the dispute logged.
Our team will provide you with feedback.
Regards,
The Mondo Team
Kindly note that we have logged an investigation for the dispute logged.
Our team will provide you with feedback.
Regards,
The Mondo Team
Mondo's replyOfficial
07 May 2021, 13:20Hi Wendy
Kindly note that we have attempted contacting you to provide feedback on the investigation however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you to provide feedback on the investigation however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's reply07 May 2021, 13:20
Official
Hi Wendy
Kindly note that we have attempted contacting you to provide feedback on the investigation however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Kindly note that we have attempted contacting you to provide feedback on the investigation however, we haven't been successful.
Please advise what the best possible time to contact you.
Regards,
The Mondo Team
Mondo's replyOfficial
10 May 2021, 16:02Hi Wendy
Our team has contacted you and provided you with the feedback for the investigation.
As requested, we have submitted the cancellation of 1 line only and will keep you updated on the progress of this.
Regards,
The Mondo Team
Our team has contacted you and provided you with the feedback for the investigation.
As requested, we have submitted the cancellation of 1 line only and will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's reply10 May 2021, 16:02
Official
Hi Wendy
Our team has contacted you and provided you with the feedback for the investigation.
As requested, we have submitted the cancellation of 1 line only and will keep you updated on the progress of this.
Regards,
The Mondo Team
Our team has contacted you and provided you with the feedback for the investigation.
As requested, we have submitted the cancellation of 1 line only and will keep you updated on the progress of this.
Regards,
The Mondo Team
Mondo's replyOfficial
14 May 2021, 13:09Hi Wendy
As discussed with our consultant, please forward us your documents in order to have the refund done.
We will keep you updated on the progress of the cancellation.
Regards,
The Mondo Team
As discussed with our consultant, please forward us your documents in order to have the refund done.
We will keep you updated on the progress of the cancellation.
Regards,
The Mondo Team
Mondo's reply14 May 2021, 13:09
Official
Hi Wendy
As discussed with our consultant, please forward us your documents in order to have the refund done.
We will keep you updated on the progress of the cancellation.
Regards,
The Mondo Team
As discussed with our consultant, please forward us your documents in order to have the refund done.
We will keep you updated on the progress of the cancellation.
Regards,
The Mondo Team
Mondo's replyOfficial
14 May 2021, 16:50Hi Wendy
MTN has confirmed that your contract is done.
Your query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
MTN has confirmed that your contract is done.
Your query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
Mondo's reply14 May 2021, 16:50
Official
Hi Wendy
MTN has confirmed that your contract is done.
Your query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team
MTN has confirmed that your contract is done.
Your query is now resolved and will be closed.
Should you have any further queries please call or email us.
Regards,
The Mondo Team