Jerusha Naidoo

I have a pending issue with mtn for over a year now, a request was made to cancel my contract within the correct time frame and to date it hasn't been resolved. I have a pending bill from mtn which I was told would be waived. After over 40 emails, and calls, I received no positive feedback except being pushed from one dept to another. Yesterday I received excellent service from Jerusha who actually seemed to know what was going on and took the necessary steps to assist to resolve.