KW
Kim W
1 reviews | Active since Feb 2022
07 Feb 2022, 13:47
Jerusha
Great service. Friendly and Explains all clearly.
Helpful (0)
Replies (5)0
Replies (5)
Mondo's replyOfficial
07 Feb 2022, 13:57Good Day, Thank you for posting a compliment on the services you received from Jerusha. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
Mondo's reply07 Feb 2022, 13:57
Official
Good Day, Thank you for posting a compliment on the services you received from Jerusha. Should you require further assistance, please contact our Customer Service team. Regards, The Mondo Team
KW
Kim W's updateReviewer Update
18 Feb 2022, 10:06I humbly take back my review rating! I give mondo a 1 star. Word of advice....its this simple:
1. get back to customers if you say you will (you have our numbers, we don't have yours)
2. Don't try close a deal with a lie just to get the deal. This loses trust.
1. get back to customers if you say you will (you have our numbers, we don't have yours)
2. Don't try close a deal with a lie just to get the deal. This loses trust.
KW
Kim W's update18 Feb 2022, 10:06
Reviewer Update
I humbly take back my review rating! I give mondo a 1 star. Word of advice....its this simple:
1. get back to customers if you say you will (you have our numbers, we don't have yours)
2. Don't try close a deal with a lie just to get the deal. This loses trust.
1. get back to customers if you say you will (you have our numbers, we don't have yours)
2. Don't try close a deal with a lie just to get the deal. This loses trust.
Mondo's replyOfficial
18 Feb 2022, 11:04 Hi Kim,
We do apologize for the level of service which you have received.
As discussed with our MTN customer care, kindly note that your open application has been cancelled.
Case No: RCO186786
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
We do apologize for the level of service which you have received.
As discussed with our MTN customer care, kindly note that your open application has been cancelled.
Case No: RCO186786
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply18 Feb 2022, 11:04
Official
Hi Kim,
We do apologize for the level of service which you have received.
As discussed with our MTN customer care, kindly note that your open application has been cancelled.
Case No: RCO186786
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
We do apologize for the level of service which you have received.
As discussed with our MTN customer care, kindly note that your open application has been cancelled.
Case No: RCO186786
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
KW
Kim W's updateReviewer Update
18 Feb 2022, 11:09Dont apologise, just train your staff not to lie to get the deal.
KW
Kim W's update18 Feb 2022, 11:09
Reviewer Update
Dont apologise, just train your staff not to lie to get the deal.
Mondo's replyOfficial
18 Feb 2022, 16:43Hi Kim,
The above will be addressed with the relevant department.
Regards,
The Mondo Team
The above will be addressed with the relevant department.
Regards,
The Mondo Team
Mondo's reply18 Feb 2022, 16:43
Official
Hi Kim,
The above will be addressed with the relevant department.
Regards,
The Mondo Team
The above will be addressed with the relevant department.
Regards,
The Mondo Team