FP
Farzana P

1 reviews | Active since Dec 2019

26 Mar 2021, 12:41

Jason Naidoo

Hi it's Farzana Pillay. ***.

I was so pleased and grateful to this customer service representative. I have been trying to do a cancelation since last year December. Nothing was done only after I spoke with Jason. The matter started resolving immediately. We need more people like him in the customer service industry's of today. MTN CONSULTANTS GATEWAY one of the worse kind. Literally through a book at me to see the phone choices. I was absolutely dismayed with that ladys behavior Carisse. She was moody or whatsoever.. She was of no help. Jason we appreciate your assistance so much we need more people like YOU. I HOPE AND PRAY you have come the face of Mondo/MTN Wherever you may go... Thank you in advance for all your help once again.

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Replies (1)
Mondo
Mondo's reply26 Mar 2021, 12:46
Official
Good Day Farzana,
 
Thank you for posting a compliment on the services you received from Jason.
 
Should you require further assistance, please contact our Customer Service team. 
 
Regards,
 
The Mondo Team