CM
Claudia M
1 reviews | Active since Feb 2022
21 Feb 2022, 13:46
I've been waiting for feedback since last week Tuesday after making numerous attempts to be contacted for a quote
I've been waiting for feedback since last week Tuesday after making numerous attempts to be contacted for a quote. Until now I don't know if my application went through or not.
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Replies (2)0
Replies (2)
Mondo's replyOfficial
21 Feb 2022, 14:16Good day Claudia,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO187942
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO187942
Regards,
The Mondo Team
Mondo's reply21 Feb 2022, 14:16
Official
Good day Claudia,
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO187942
Regards,
The Mondo Team
Thank you for taking the time to write to us about your application query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO187942
Regards,
The Mondo Team
Mondo's replyOfficial
25 Feb 2022, 15:44Hi Claudia,
Trust you are well.
Please note that your recent Telkom application has been approved and is in the admin fee stage.
Kindly note that once the admin fee is deducted, you will receive communication regarding delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom application has been approved and is in the admin fee stage.
Kindly note that once the admin fee is deducted, you will receive communication regarding delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply25 Feb 2022, 15:44
Official
Hi Claudia,
Trust you are well.
Please note that your recent Telkom application has been approved and is in the admin fee stage.
Kindly note that once the admin fee is deducted, you will receive communication regarding delivery.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your recent Telkom application has been approved and is in the admin fee stage.
Kindly note that once the admin fee is deducted, you will receive communication regarding delivery.
We do apologize for the delay.
Regards,
The Mondo Team