NN
Nasreen N
1 reviews | Active since Nov 2021
30 Nov 2021, 17:14
It's been a month since I received my cellphones but cards not activated
It's been a month since I received my cellphones but cards not activated. Haven't used the contract yet
Helpful (0)
Replies (2)0
Replies (2)
Mondo's replyOfficial
30 Nov 2021, 18:07Hi Nasreen,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156937
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156937
Regards,
The Mondo Team
Mondo's reply30 Nov 2021, 18:07
Official
Hi Nasreen,
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156937
Regards,
The Mondo Team
Thank you for taking the time to write to us about your query.
We sincerely apologize for the level of service you have received. Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO156937
Regards,
The Mondo Team
Mondo's replyOfficial
31 Jan 2022, 15:14Hi Nasreen,
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Mondo's reply31 Jan 2022, 15:14
Official
Hi Nasreen,
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom sim has been activated.
Your query will now be closed.
We do apologize for the delayed response.
For further enquiries, you may contact our Customer Care Team.
Regards,
The Mondo Team