IK
Isaac K
1 reviews | Active since May 2022
12 May 2022, 14:29
ISAAC HLAMBISA KHOZA
Mondo is pathetic,why are they continuing to debt my account,whereas i cancelled thier contract in February?Mondo acts like a ****
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Replies (2)
Mondo's replyOfficial
12 May 2022, 14:39Good day Isaac,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188057
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188057
Regards,
The Mondo Team
Mondo's reply12 May 2022, 14:39
Official
Good day Isaac,
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188057
Regards,
The Mondo Team
Thank you for taking the time to write to us about your Telkom query.
We sincerely apologize for the level of service you have received.
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query.
Your Case Number is: RCO188057
Regards,
The Mondo Team
Mondo's replyOfficial
30 May 2022, 10:13Hi Isaac,
Trust you are well.
Please note that your Telkom cancellation is currently in-progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation is currently in-progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Mondo's reply30 May 2022, 10:13
Official
Hi Isaac,
Trust you are well.
Please note that your Telkom cancellation is currently in-progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team
Trust you are well.
Please note that your Telkom cancellation is currently in-progress.
Once we receive feedback, we will advise you accordingly.
We do apologize for the delay.
Regards,
The Mondo Team