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Shaakiera S

1 reviews | Active since Jun 2019

30 Aug 2021, 13:22

Is MONDO a real company

I seriously don't understand this company . they have partnered up with clear score to bring u the best deals accorDing to your credit score. Then u say get deal. And that's it no one calls you or emails you. So not sure if this company is a **** or what. No on contacts you to say if they busy with your application. Or if its successful or I don't know anything.

0
Replies (4)
Mondo
Mondo's reply30 Aug 2021, 13:29
Official
Hi Shaakiera,
 
Thank you for taking the time to write to us about your online application.

We sincerely apologize for the level of service you have received.
 
Our team is currently investigating your query. We will get one of our Customer Care Consultant to contact you and assist with your query. 
 
Your Case Number is: RCO133528
 
Regards,
 
The Mondo Team
Mondo
Mondo's reply31 Aug 2021, 09:57
Official
Hi Shaakiera,

Trust you are well.

We have attempted contacting you with no success.

Kindly note that your Vodacom online application was declined.

Your query is resolved and will be closed.

Please call or email us if you have any further queries.

Regards,

The Mondo Team
SS
Shaakiera S's update17 Dec 2021, 12:09
Reviewer Update
Oh really that's why I received two new contracts
Mondo
Mondo's reply17 Dec 2021, 15:15
Official
Hi Shaakiera,

Trust you are well.

Please note that there are no active contracts on MTN, Telkom & Vodacom which was done by Mondo.

You may contact your network service provider for further assistance.

Regards,

The Mondo Team